Using the LoveHandle

Q: What's a LoveHandle?

LoveHandle is the smartphone accessory you soon won't be able to live without! In short, each LoveHandle is comprised of an elastic strap over a plastic base, which is held on your phone with a layer of 3M VHB adhesive. You put your finger under the elastic strap, and voilà! You now have a comfortable, confident grip on your smartphone, helping you avoid accidental drops and hand fatigue. LoveHandle is great for people with big phones, small hands, texting addictions, sore pinkies, clumsy streaks, eyes for fashion, two large coffees -- you name it!

Q: Will LoveHandle attach directly to my iPhone 8/8+ or iPhone X?

Are you using your iPhone 8 or iPhone X without a case?

Because of Apple's new anti-fingerprint glass surface, aftermarket grips, including the LoveHandle, will not attach directly to the phone and require a case.

For those daring customers who want to use the new all-glass iPhone without a case, we have an adapter adhesive sticker to apply to phone prior to LoveHandle application.

Q: Where on my phone should I put my LoveHandle?

Most people put their LoveHandle in the center of the back of their phone, straight up-and-down. Others move it slightly to one side (usually closer to the dominant hand). You can also mount it on the bottom perpendicular to the phone, if you often use your phone in landscape orientation. (Or, buy two and do both!) Do whatever works for you, we won't judge.

Q: How do I put my LoveHandle on my phone?

• Determine your Preferred Placement Position on the back of your phone.
• Clean the area with rubbing alcohol.
• Remove the protective film from the 3M VHB adhesive on the back of the LoveHandle.
• Carefully place the LoveHandle in your desired position.
• Press down firmly on the LoveHandle for 15 seconds.
• Give the elastic a firm tug to be certain that the LoveHandle is securely attached. If so, you're good to go!
• Be gentle in the first 24 hours as the bond reaches its maximum strength.

Q: What if I put my LoveHandle in the wrong place?

Don't worry! The LoveHandle can be repositioned if you haven’t pressed it down. Simply lift it off and try again.

Q: Can I use LoveHandle on things other than phones?

Absolutely! Tablets and game systems are obvious candidates, but LoveHandles can be used on cameras, vaporizers, remote controls, or anywhere else you’d like a comfortable grip. You can even attach a LoveHandle to desk, wall, or door to hang any number of things on the elastic -- the possibilities are limited only by your imagination!

Q: Can I use LoveHandle with a case?

Definitely! LoveHandle works best with flat, smooth cases, and most case materials. For application to silicone cases, please use the adhesive adapter included with your LoveHandle. If you don't an adapter with your LoveHandle, click here to get one for free.

Q: How does LoveHandle stick to my phone?

LoveHandle uses high-quality 3M Very High Bond adhesive. It's sturdy stuff, it generally won't come loose unless you want it to!

Q: How big is a LoveHandle?

The LoveHandle is 2½ inches long, and ⅞ of an inch wide at its widest point. The elastic is just over half an inch wide. The LoveHandle XL is 4 inches long, and just over 1⅛ inches wide at its widest point, with an elastic band ¾ of an inch wide.

Q: How do I remove my LoveHandle?

The easiest way to remove a LoveHandle is with floss or string. Press the floss or string against the phone or case, start at a corner, and move the string back and forth across the adhesive. Watch this video for detailed instruction on how to remove LoveHandle:

 

Q: Will removing my LoveHandle damage my phone or case?

The adhesive is non-marring and does not leave a residue. You shouldn’t have any problems removing it using the floss method above.

Q: Can I move my LoveHandle to a different phone or case?

You can, but you'll want to replace the adhesive to ensure a strong bond. You can order additional 3M VHB strips here.

Using the LoveHandle 360 Mount

Q: What is the LoveHandle 360 Mount?

The LoveHandle 360 Mount holds your phone for you! Put the 360 Mount on a mirror, by your desk, on your dashboard, or anywhere you want to keep your phone in place. The LoveHandle snaps securely to the 360 Mount and rotates freely so you can hold your phone anyway, and anywhere, you'd like.

Q: Where can I stick my 360 Mount?

Smooth, flat, non-porous surfaces work best. By your desk, on your nightstand, in your car-- the sky's the limit!

Q: How do I use my 360 Mount with my LoveHandle?

Slide the elastic over the clip in the 360 Mount and move it towards the center until you feel the LoveHandle slot into the tabs of the 360 Mount. You're good to go! You can rotate your phone while in the 360 Mount . To remove your phone, pull it gently towards you and slide it out of the mount.

Q: Can I remove my 360 Mount and place it somewhere else?

Yes, but you'll have to replace the adhesive to do so. You can order additional 3M VHB rings from us very soon. However, we're working on something special for the on-the-go LoveHandle fan....

Q: How does my 360 Mount stick to a surface?

The 360 Mount uses the same high-quality 3M VHB adhesive as the LoveHandle. You can also remove it in the same way.

Q: How big is the 360 Mount?

The 360 Mount is 2½ inches wide and approximately half an inch deep.

Shipping

Q: When should I expect to receive my 1Di Order?

Most orders are shipped by the next business day.  All orders are shipped via best available courier service (FedEx, Purolator, Canpar, UPS, Canada Post), and should take 2 to 5 business days to arrive from our facility in Richmond Hill, Ontario, Canada.

Q: How much do I have to pay for shipping?

Domestic shipping in Canada is $9.99.  While FREE shipping for all orders over $35.

Q: I'm not in the Canada, can I order a LoveHandle too?

No! We ONLY ship nationwide across Canada at this time. 

Q: How can I check the status of my order?

You should receive an order confirmation email immediately after placing your order, and another 1-2 business days afterward with tracking information. If there is any issue with your order we'll be sure to let you know right away by email.

Q: What if I can't find the email with the tracking information?

Don't worry, you can check the status of your order here right on the site! If you have made an account with 1Di.ca before, you can select "Log In" at the top of any page and enter your account credentials to view your Account Summary and all your past and present orders. If you have not created an account with us, do so by selecting "Create account" and use the email address you provided when first completing your order. After creating an account, you will be able to view your order summary.

Q: I have another question about my order!

Feel free to send an email to sales@1Di.ca and we'll make sure your order is on the way.

Support

Q: What if I have a problem with my LoveHandle?

We’re proud of our products, and if for any reason you are dissatisfied, get in touch with us so we have an opportunity to make it right. If you’re sure LoveHandle isn’t right for you, we offer a full refund, for any reason, within 30 days of purchase.

Q: Does the elastic strap wear out?

We use synthetic elastics to promote both durability and comfort, but as with any textile, the elastic can loosen with use. How this happens depends on how you rock your LoveHandle.

Q: My LoveHandle broke! Can I get a replacement?

Oh no! Get in touch with us and we’ll help you out.

Q: I LOVE my LoveHandle! You guys rock!

...That’s not exactly a question, but we appreciate it! Spread the word on social media (Facebook, Twitter, Instagram) and feel free to reach out to us at sales@1Di.ca; we love to hear from our customers!

Q: I have another question you didn't mention.

Drop us a line at sales@1Di.ca and we'll take a swing at it.

Business Inquiries

Q: I want to sell your Brands in my store! How can I do that? 

We would love to count you among our valued retailers! Email sales@1Di.ca to get connected and setup for wholesale account.